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Submission of your content doesn't guarantee that your title will be published by a given date or selected for licensing. Please review Content Policy Guidelines, Asset requirements, and Licensing consideration and title review prior to submitting content.

All titles undergo a series of manual and automated reviews before a licensing decision is made. Your title will remain in submitted status until it has been selected for licensing in all requested territories and/or offer types. See Title submission for more information.

If you're targeting a particular release date for your title or a particular date to know whether your title will be published, we recommend submitting at least 30 days in advance.

You aren't authorized to market availability of your title to rent or buy on Prime Video until your content has been selected for publication. Violation of this policy may result in ineligibility for licensing.

See our Common Errors support page for a list of top rejection reasons and ways to fix issues.

Prime Video is committed to providing captions to videos offered throughout the service.

A caption file is required for all titles published in the U.S. and for titles Included with Prime worldwide, except Japan where captions are currently unsupported. Burned-in subtitles aren't a substitute for a captions file (except Japan).

	Separate Captions File in Localized Language	Audio or Captions in Localized Language	Burned-in Subtitles in Localized Language
United States
United Kingdom
Germany
Japan

The captions file for titles with no spoken dialogue or extended scenes with no spoken dialogue must describe the nonverbal audio elements or instrumental music. For background music, if the music is instrumental (no lyrics), use descriptive words [in brackets] to accurately convey the mood and tempo of music. Preface extended silent scenes with [no audio].

If music contains lyrics, caption the lyrics verbatim in the same way as spoken dialogue. The lyrics should be introduced with the name of the artist and the title in brackets. In the event that lyrics are unclear or in another language, use a descriptive caption to indicate that to the viewer.

Available locations are based on the metadata language selected when adding a title. For example, when adding a title, if you select:

• English metadata language, you will only see U.S. and UK as eligible locations in the Availability tab.
• German metadata language you will only see Germany as an eligible location in the Availability tab.
• Japanese metadata language you will only see Japan as an eligible location in the Availability tab.

To add a new location, add the metadata language that corresponds to the location you want to publish to. Additionally, a localized experience (mezzanine, audio, and/or separate closed caption file) matching the metadata language is required to publish to a given location.

• For more information about locations and languages, see Location requirements.
• For more information about which languages are supported, see Supported languages.
• For more information about captions, including Forced Narratives, see Caption (timed text) information.

A title's metadata language determines the territories to which it can be submitted for licensing consideration. Therefore, you should select the metadata language that best corresponds to the territory you want to submit content to. To add a new location, add the metadata language that corresponds to the location you want to publish to. Additionally, a localized experience (mezzanine, audio, and/or separate closed caption file) matching the metadata language is required to publish to a given location.

• For more information about locations and languages, see Location Requirements.
• For more information about which languages are supported, see Supported Languages.
• For more information about captions, including Forced Narratives, see Caption (timed text) Information.

A title's metadata language can't be changed after it’s selected. Add metadata languages by clicking Add at the top of the catalog listing tab.

Sign in to your Prime Video Direct account and complete the territory request form to request access to additional publishing locations.

Prime Video Direct helps rights holders offer policy-compliant titles for rent/buy (TVOD) through Prime Video in select marketplaces, including Amazon.com (U.S.), Amazon.co.uk (UK), Amazon.de (Germany & Austria), and Amazon.co.jp (Japan). Access to additional territories is granted on an extremely limited basis.

Note: We're unable to grant access to additional territories at this time. Prime Video Direct doesn't accept publishing requests for India or Rest of World territories via email or our Contact us form.

The available marketplaces appear on the Availability tab. You'll also see which arketplaces you've previously selected. If new marketplaces are available and you have publishing rights, you can adjust the availability on this tab. If you have worldwide rights, click All to quickly select all available marketplaces.

In the Category list, select a category that matches the content you’re publishing. For more information, see Categories.

For more information on how to change the category of a title, see Category definitions.

1. Go to Your Videos, and then click the Episodic tab.
2. For the series you want to update, click the arrows next to Add season button.
3. Click Edit series.
4. Update the Category.
5. Click Save, and then click Submit for review.

Upon re-submission, we review the files and provide a status update.

Release dates or times for individual episodes within a season can't be specified.

After ever publishing a season with Buy season offer type, episodes can't be added or deleted later. Removing this offer type doesn't change this restriction.

You should only enter ratings issued or regulated by an official rating organization or guidelines, like the Motion Picture Association of America (MPAA) for movies and the TV Parental Guidelines in the United States. Similar organizations exist worldwide including the BBFC (UK), FSK (Germany), and Eirin (Japan). Ratings represent the audience suitability for issues like sex, violence, substance abuse, profanity, or other types of mature content. If your title doesn’t have a rating, select Title not officially rated, and then select a suggested rating based on the video content. You may select multiple official ratings, but you may not suggest a rating if an official rating is selected.

After publishing a title, locate its alphanumeric Title ID at the end of the URL on the the Video Direct website.

All titles undergo a series of manual and automated reviews before a licensing decision is made. Your title will remain in submitted status until it has been selected for licensing in all requested territories and/or offer types. See Title submission for more information.

If you're targeting a particular release date for your title or a particular date to know whether your title will be published, we recommend submitting at least 30 days in advance. Submission of your content doesn't guarantee that your title will be published by a given date or selected for licensing. Please review Content Policy Guidelines, Asset Requirements, and Licensing consideration and title review prior to submitting content.

You aren't authorized to market availability of your title to rent or buy on Prime Video until your content has been selected for publication. Violation of this policy may result in ineligibility for licensing.

Please review the following chart for an explanation of the publishing icon statuses that your video may have within the Your Videos section:

Icon	Definition
	Publish successful. Your title will be searchable on Prime Video 24–48 hours after it successfully completes all publishing workflows.
	Not published.
	Title submitted. Your title is being processed and is pending approval.
	Attention required: Technical or content error.
	Attention required: An update is required.

All notifications, including successful publication, publishing status, and technical failures, appear in Your Videos.

Currently, entries can't be deleted from your Prime Video Direct account.

To remove a video from Prime Video, make your video unavailable by doing the following:

1. Go to Your Videos and then select the title to edit.
2. Click the Availability tab.
3. Clear the selections for marketplaces to remove your video content,
4. Click Save and then click Submit for review.

Your title remains under Your Videos so that you can make it available again.

For more information on publishing videos, see the following:

• Publish an episodic title
• Publish a standalone title

Amazon reserves the right to adjust the price of a title to ensure competitive pricing with other retail platforms and provide the best customer experience. For more information, please refer to our Terms of Use.

A movie or TV special is a standalone title. They aren't recurring titles. Episodic content, in contrast, is a content with multiple parts. The most common episodic content is a TV show. Instructional or documentary content could be either type. The length doesn’t impact whether content is single or episodic. The deciding factor is whether multiple titles will be part of a larger collection available for purchase as one unit or as individual episodic titles.

There is a one-time setup process accessible when you click Amazon S3 to add media assets. For more information, see Add files from Amazon S3.

When published, a title can't be changed from standalone or episodic. To change the type of video, you must create a new standalone title or add the video as an episode of an episodic title.

For more inforamtion, see Asset Requirements.

4K UHD titles aren’t supported at this time.

VR capability isn't currently supported.

Prime Video Direct currently doesn't support pre-orders or pre-release purchases.

We currently don't have a maximum duration for titles, except trailers. Trailers must be a maximum of six minutes.

If you create a season and want to make it available for purchase, it must contain at least three episodes. A season can contain less than three episodes if there is no season purchase offer.

If you add a season purchase offer, it's required that a season be complete. You can't add or delete episodes in a published season that has a season purchase offer. If you offer episodes only individually, you don't need to upload all titles at once.

We currently don’t support multi-track audio.

Keywords aren't supported. We use other metadata you provide like Genre and Cast & Crew information to improve search results.

We recommend that you use Google Chrome, Microsoft Edge, Apple Safari, or Firefox.

If you have issues or questions related to customer reviews submitted for your title, please reach out to community-help@amazon.com. You can also review information about customer reviews and Amazon policies.